1. Introduction
PT DUZA SEJAHTERA ABADI ("Duzacorp", "we", "our", or "us") respects your privacy and is committed to protecting the personal data of our users. This Privacy Policy outlines how we collect, use, safeguard, and disclose information when you visit our website or interact with our business units including Duza Roastery, AskonAI, and our Software Development Services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or WhatsApp
- Inquire about our products or services
- Interact with our website and digital platforms
The types of information collected may include your name, email address, phone number, and any other details you choose to share with us. We may also automatically collect certain technical data, such as IP addresses and browsing behavior, through the use of cookies to ensure a functional and optimized website experience.
3. How We Use Your Information
The information we collect is used in the following ways:
- To provide, operate, and maintain our services
- To respond to your inquiries, customer service requests, and provide support
- To improve our website functionality, design, and user experience
- To communicate important updates or promotional content related to Duzacorp and its business units
4. Data Protection and Security
We implement a variety of standard security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
6. External Links
Our website contains links to external platforms (such as our Instagram profiles or our Shopee official store). Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of any other site that collects personally identifiable information.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after any modifications indicates your acceptance of the new Privacy Policy.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: hello@duzacorp.com
- WhatsApp: 0851-1775-1778